An induction loop fitted in a busy-noisy environment
Wheelchair Access and Architecture
The Seven Principles of Universal Design were developed in 1997 by a working group of architects, product designers, engineers and environmental design researchers in the North Carolina State University.
Principles of universal design
1. Equitable use – the design is useful and marketable to people with diverse abilities
2. Flexibility in use – accommodating a wide range of individual preferences and abilities
3. Simple and intuitive use – use of the design is easy to understand
4. Perceptible information – the design communicates necessary information effectively to the user
5. Tolerance for error – the design minimises hazards and the adverse consequences of accidental or unintended actions
6. Low physical effort – the design can be used efficiently and comfortably with a minimum of fatigue
7. Size and space – appropriate size and space is provided for approach reach, manipulation, and use
The following are examples of how to design with universal accessibility in mind:
1. If tactile indicators are used on landings and the first and last step in a flight of stairs is clearly marked, a person with impaired vision will find stairs easier to use;
2. An induction loop fitted in a busy-noisy environment will enhance communication for people with hearing aids;
3. If colour contrast is used on fixtures and fittings and tactile indicators are used on controls (e.g. in lifts) they will be easier to use for people with vision impairments;
4. Clearly legible, well-designed and placed signage will help everyone to find their way around in an unfamiliar building and are vital for people with learning and speech difficulties;
5. A threshold with no step provides access for everyone.
To ensure accessibility of the built environment is of the highest standard, there are a number of essential criteria that need to be met. These are highlighted below with a brief description of some of their influencing factors:
- Management – Access handbook, access and safety, management responsibilities
- External Environment – car parking, routes, ramps, steps and doors
- Vertical and Horizontal Circulation – steps and stairs, lifts, corridors and internal doors
- Facilities – reception, toilets, seating areas, changing rooms, restaurants and refreshment machines
- Interior Design – lighting, colour and contrast, fixtures
- Evacuation – emergency equipment, alarms, signage, evacuation equipment, evacuation plans
- Communication Facilities – signage, telephones, tactile features, acoustics
Horizontal circulation within the building
Check that:
- Doormats are recessed (with the top of the mat flush with the floor) and, along with rugs, are securely fixed so as not to cause tripping
- Slip resistance of floor finishes is maintained, spillages cleaned up promptly and appropriate cleaning agents and polishes used
- Worn floor finishes are replaced
- Artificial lighting is at adequate levels
- Doors are easy to open and door closers are set at the minimum force needed to open and shut the door
- Doors are kept closed when not in use
- Wheelchair spaces in waiting rooms and elsewhere are kept free of obstruction
- Both temporary and permanent circulation routes are free of obstruction, e.g. toolboxes, boxes of files, vending machines, photocopiers
- Safety zones are kept free of obstructions
- Adequate headroom is maintained throughout the building, with no trailing cables on floors or at heights below 2200mm
- Approach to and egress from all lifts and stairs are kept free of obstruction.
Vertical circulation
Check that:
- Stairways and ramps are free of obstruction, whether permanent or temporary, particularly on landings and at the tops and bottoms of ramps
- Stairway finishes are maintained clean and slip-resistant and are replaced when frayed or worn
- Stairway handrails are securely fixed
- Visual strips on stairways nosings are clearly distinguishable from adjacent surfaces
- Tactile areas at stairs and the colour contrasting strips of the first and last steps are maintained
- Stairways are adequately lit, without confusing shadows adjacent to or on the stairs
- Lifts are serviced and lift car floors align with finished floor levels
- Lift controls are free of obstruction
Signage
Check that:
- Signage is clear and legible and revised on foot of any alterations to building layout
- Signs are replaced after redecoration
- Bulbs in illuminated signs are replaced when performance is reduced, rather than when they fail
- Access to tactile signs is maintained
Sanitary facilities
Check that:
- Toilet transfer areas are kept free of obstruction
- Alarm facilities are maintained and any pull cords extend to within 100mm of the floor
- Toilets used by people with disabilities are kept particularly clean, as these users depend on the WC surfaces for support
- Sanitary disposal bins are provided, emptied regularly and positioned within reach of the toilet